Last updated: May 15, 2026
GDS — Garage Doors & Openers Ottawa (“GDS,” “we,” “us”) respects your privacy. This policy explains what information we collect, why we collect it, and how you can contact us. We operate as a mobile garage door service based in Ottawa, Ontario (no public walk-in location).
Information we collect
When you request service, we may collect:
- Name, phone number, and email address
- Service address and details about your garage door issue
- Preferred appointment date and time
- Messages you send through our website forms, email, phone, or text
Our website may also collect standard technical data (such as browser type and pages visited) through hosting and analytics tools used to improve site performance and security.
How we use your information
- To schedule, confirm, and perform garage door repair, installation, or maintenance
- To provide quotes, follow up on your request, and communicate about your appointment
- To improve our website and customer experience
- To comply with legal obligations when required
We do not sell your personal information.
Booking requests
Online bookings on our schedule page are requests only until we confirm by phone or text. Submitting the form does not create a contract until we agree on time, scope, and price.
Sharing with others
We may share information only with service providers who help us operate our business (for example, email or hosting), and only as needed for those purposes. We require appropriate safeguards where applicable.
Retention
We keep contact and job-related information for as long as needed to complete service, handle warranty matters, and meet record-keeping requirements.
Your rights
Depending on applicable law (including Canadian privacy law), you may request access to, correction of, or deletion of personal information we hold about you. Contact us using the details below.
Contact
Questions about this policy: info@gdsottawa.ca · 343-777-8893
GDS — Garage Doors & Openers Ottawa · Ottawa, Ontario · Mobile service area
See also our Terms of Service and Accessibility statement.